As the Clinical Applications Specialist in Point of Care ultrasound, you will drive and execute clinical education training and demonstration strategies. The Clinical Applications Specialist will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer’s ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.
Essential Responsibilities
- Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
- Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
- Serve as a subject matter expert in point of care ultrasound, and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
- Penetrate competitive accounts and communicate current market intelligence back to the business.
- Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation for point of care ultrasound, and ongoing training needs.
- Support trade shows and professional conferences by performing product demonstration and customer training.
- Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
- Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
- Embrace and promote adoption of hybrid training delivery mindset for your customer.
- Maintain required well-written pre and post training documentation in conjunction with global guidance.
- Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.
Qualifications
- Associate degree or equivalent and 3+ years of ultrasound technical/clinical industry experience; plus ARDMS certification.
- American Registry of Diagnostic Medical Sonographers (ARDMS)- RDMS certification and Registered Vascular Technologist (RVT)
- Skilled in 2D, Doppler and color flow imaging.
- Demonstrated experience working on GE Healthcare ultrasound systems.
- Deep understanding of clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and modifying messaging based on audience.
- Knowledge of Healthcare Information Systems, networking and IT
- Willingness to travel extensively 80+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
