Job Summary

The Imaging Lead supports the daily operations of the Imaging department by coordinating workflow, assisting with staff oversight, and ensuring high-quality, efficient imaging services. Working in collaboration with the Imaging Director and department leadership, this role helps manage staffing, supports protocol adherence, monitors quality and regulatory compliance, and serves as a technical and operational resource to imaging staff.

Essential Functions

Coordinates daily imaging department operations, including workflow organization, staffing assignments, and coverage adjustments to ensure efficient patient care delivery.
Serves as a technical resource to imaging staff, providing guidance on protocols, equipment use, and troubleshooting issues in real time.
Monitors PACS functionality, user access, and image records to ensure accuracy and resolve system-related issues; coordinates updates and corrections as needed.
Supports staff onboarding and training, participates in performance evaluations, and provides feedback to leadership on staff development and conduct.
Assists with scheduling, approving timecards and PTO requests, and ensuring compliance with departmental time and attendance policies.
Collaborates with the Imaging Director to monitor productivity, patient satisfaction, and quality metrics, recommending improvements where appropriate.
Coordinates regulatory compliance efforts, including equipment inspections, state reviews, and physics testing, ensuring documentation is complete and current.
Addresses staff and patient concerns professionally and escalates complex issues to the Imaging Director as needed.
Participates in pilot projects or implementation of new imaging procedures and communicates changes effectively to the team.
Maintains a clean, safe, and organized work environment, ensuring proper handling of equipment and adherence to infection control protocols.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

3-5 years of experience in diagnostic imaging or radiologic technology required
Leadership or lead-level experience preferred

Knowledge, Skills and Abilities

Knowledge of imaging procedures, workflows, and regulatory standards across multiple modalities.
Strong interpersonal, leadership, and conflict-resolution skills.
Proficiency in PACS, RIS, and electronic health record systems.
Ability to organize, prioritize, and adapt to changing workload and departmental needs.
Effective verbal and written communication skills.
Commitment to patient-centered care, staff support, and continuous improvement.

Licenses and Certifications

ARRT - American Registry of Radiologic Technologists required
Licensed Radiologic Technologist as applicable by state required
BCLS - Basic Life Support required

Tennova Healthcare- North Knoxville Medical Center

Latest Jobs

Imaging Lead