Role Overview

The Imaging Service Engineer 2 will be responsible for inspecting, repairing, maintaining, and calibrating a variety of diagnostic imaging equipment in a healthcare setting. This role requires strong troubleshooting skills, in-depth imaging service experience, and the ability to interact with healthcare professionals to resolve technology-based issues. The position emphasizes regulatory compliance, safety, customer service, and technical expertise, with a preference for experience servicing Cathlab, C-Arms, and Ultrasound equipment.

Key Responsibilities

Inspect, maintain, repair, and calibrate diagnostic imaging and therapeutic radiation equipment, systems, and instruments.
Troubleshoot and resolve technology-related issues in collaboration with clinical healthcare providers.
Ensure all work meets applicable regulatory compliance requirements.
Provide advanced support for equipment directly involved in patient care.
Address customer service issues and complaints at an organizational level.
Prepare required documentation and service reports accurately and on time.
Demonstrate a safety-first approach in all service activities.
Manage purchasing of parts and service with fiscal responsibility.
Mentor and teach less experienced staff members.

Required Education And Experience

Associate’s degree (or equivalent experience) in electronics, biomedical engineering, or a related discipline focused on managing, maintaining, and repairing clinical equipment in a healthcare environment.
Minimum of 5 years of imaging equipment repair and maintenance experience in a healthcare setting.
Proven experience in troubleshooting and repairing medical imaging devices.
Experience in a hospital or healthcare environment.

Preferred Skills And Experience

Service experience with Cathlab, C-Arms, and Ultrasound equipment (strongly preferred).
Excellent communication, customer service, and time management skills.
Ability to make informed decisions regarding troubleshooting and repair strategies.

Skills: regulatory compliance,customer service,resolve,biomedical engineering,technical expertise,c-arms,electronic repairs,cathlab equipment,troubleshooting,ultrasound equipment,diagnostic imaging equipment

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Imaging Service Engineer 2